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SAP C-PXSUP-90

C-PXSUP-90

Exam Code: C-PXSUP-90

Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One

Updated: Sep 11, 2026

Q&A Number: 80 Q&As

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SAP C-PXSUP-90 Exam Syllabus Topics:

SectionObjectives
SAP Business All-in-One Support Processes- Support organization structure and roles
- Communication and escalation procedures
- Incident handling workflow in SAP environments
SAP Solution and Support Tools- SAP Solution Manager overview
- Monitoring and reporting tools
- Incident analysis and root cause identification
Service Quality and Continuous Improvement- Process optimization in support operations
- Problem management concepts
- Performance reporting and KPIs
Service Desk and Ticket Management- SLA management and tracking
- Ticket creation, categorization, and prioritization
- Knowledge base usage and resolution documentation
Incident Management Fundamentals- Basic SAP support process overview
- IT service management principles and lifecycle
- Incident vs. service request differentiation

SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

Question #1
Very High (Priority 1) messages that are opened outside normal business hours are automatically sent to SAP.
Where can the business hours be maintained for each customer organization?

A. Call the transaction BUSINESS_HOURS.
B. Call the transaction BUS_HOU.
C. Call the transaction SPRO.
D. Call the transaction BP and open the business partner of type Organization.


Question #2
How can you access the keyword documentation in the ABAP Editor?

A. Mark the keyword and press F1
B. Mark the keyword and press F4
C. Double-click the keyword


Question #3
Which of the following scenarios are supported by SAP Solution Manager? (Choose two)

A. Service Desk
B. Solution Monitoring
C. Backup and Recovery
D. Service Marketplace


Question #4
What is the function of a data element? (Choose two)

A. To define the technical attributes of a field (for example, its length).
B. To define the field help (F1 documentation) and field labels that appear on screens.
C. To define the possible entries of a field.
D. To define the meaning of a domain in a certain business context.


Question #5
Which tools are suitable for analyzing a BATCH INPUT? (Choose two)

A. Batch Input Monitor (SM35)
B. Update Debugging
C. ABAP trace
D. System Debugging


Solutions:

Question #1
Correct Answer: D
Question #2
Correct Answer: A
Question #3
Correct Answer: A,B
Question #4
Correct Answer: B,D
Question #5
Correct Answer: A,C

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