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Salesforce CRT-101

CRT-101

Exam Code: CRT-101

Exam Name: Certification Preparation for Administrator Exam

Updated: Oct 07, 2026

Q&A Number: 250 Q&As

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About Salesforce CRT-101 Exam Questions and Answers

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CRT-101 Online Test Engine

Understanding functional and technical aspects of Preparation for Administrator (CRT101)

The following will be asked from you in the SALESFORCE CRT-101 exam dumps:

  • Demonstrate comprehension of the information needed to create requests and agreements
  • Demonstrate what item index arrangement means for generally speaking CPQ information stream
  • Given a situation, recognize the proper estimating methodology (rebate plans, block valuing, contracted costs, membership evaluating, percent-of-all out, utilization based valuing)
  • Demonstrate comprehension of how to produce reestablishment and alteration statements to meet business necessities
  • Given a situation, prescribe when to utilize orders, agreements, memberships, and resources for meet business prerequisites
  • Given a situation, decide anticipated evaluating results
  • Given a situation, set up a statement layout to meet business necessities
  • Given a situation, use search channels, field sets, and custom activities to empower item choice and setup
  • Demonstrate how to set up items, pricebooks, and pricebook passages

Who should take the Preparation for Administrator (CRT101)

Typical job roles of a Preparation for Administrator (CRT101) candidate may include:

  • Implementation Consultant
  • IT
  • Pricing Manager
  • Product Manager
  • Sales Ops
  • Technical Architect
  • Services

Reference: https://trailheadacademy.salesforce.com/classes/crt101-prepare-for-your-administrator-certification-exam

Exam Topics of Preparation for Administrator (CRT101)

The following are covered in SALESFORCE CRT-101 practice exams and SALESFORCE CRT-101 practice test:

  • Data the executives
  • Workflow/measure robotization
  • Standard and custom articles
  • Desktop and versatile organization
  • User arrangement
  • Activity the executives and coordinated effort
  • Security and access
  • App Exchange
  • Sales and promoting applications
  • Analytics-reports and dashboards
  • Service and backing applications
  • Organizational arrangement

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Salesforce CRT-101 Exam Syllabus Topics:

SectionWeightObjectives
Productivity and Collaboration10%- Activity Management
  • 1. Events and calendars
  • 2. Tasks
- Collaboration Tools
  • 1. Chatter
  • 2. AppExchange integration
Object Manager and Lightning App Builder20%- Application Customization
  • 1. Record types
  • 2. Page layouts
- Lightning Experience
  • 1. Dynamic page configuration
  • 2. Lightning App Builder
- Data Modeling
  • 1. Custom objects
  • 2. Fields and relationships
Agentforce AI8%- Agentforce Builder
  • 1. Agent customization
  • 2. AI-assisted workflows
- Agentforce Fundamentals
  • 1. Agentforce setup
  • 2. AI agent capabilities
Sales and Marketing Applications10%- Customer Management
  • 1. Accounts
  • 2. Contacts
- Marketing Features
  • 1. Campaign reporting
  • 2. Campaign management
- Sales Process Management
  • 1. Opportunities
  • 2. Leads
Service and Support Applications10%- Case Management
  • 1. Case assignment and escalation
  • 2. Case lifecycle
- Support Features
  • 1. Knowledge and entitlements
  • 2. Service Console
Automation15%- Flow Automation
  • 1. Flow Builder
  • 2. Screen flows
- Approval Processes
  • 1. Business process automation
  • 2. Approval workflow
Data and Analytics Management17%- Reporting
  • 1. Report creation
  • 2. Report formats and filters
- Dashboards
  • 1. Dashboard components
  • 2. Data visualization
- Data Management
  • 1. Duplicate management
  • 2. Import and export tools
Configuration and Setup20%- User Management
  • 1. Roles and user administration
  • 2. Profiles and permission sets
- Organization Setup
  • 1. User interface configuration
  • 2. Company settings
- Security and Access
  • 1. Login policies
  • 2. Data access controls

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