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WGU Organizational-Behaviors-and-Leadership

Organizational-Behaviors-and-Leadership

Exam Code: Organizational-Behaviors-and-Leadership

Exam Name: WGU Organizational Behaviors and Leadership (IBC1)

Updated: Aug 26, 2026

Q&A Number: 80 Q&As

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About WGU Organizational-Behaviors-and-Leadership Exam Questions and Answers

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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

SectionObjectives
Leadership- Power and Influence
  • 1. Organizational Politics
  • 2. Influence Tactics
  • 3. Sources of Power
- Leadership Styles
  • 1. Transformational Leadership
  • 2. Servant Leadership
  • 3. Transactional Leadership
- Leadership Theories
  • 1. Contingency Theories
  • 2. Behavioral Theories
  • 3. Trait Theories
Individual Behavior in Organizations- Perception
  • 1. Perceptual Process
  • 2. Perceptual Biases
  • 3. Attribution Theory
- Personality
  • 1. Values and Attitudes
  • 2. Personality Traits
  • 3. Core Self-Evaluation
Motivation- Rewards and Performance
  • 1. Extrinsic Rewards
  • 2. Performance Evaluation
  • 3. Intrinsic Rewards
- Content Theories
  • 1. McClelland's Theory of Needs
  • 2. Maslow's Hierarchy of Needs
  • 3. Two-Factor Theory
- Process Theories
  • 1. Equity Theory
  • 2. Goal-Setting Theory
  • 3. Expectancy Theory
Conflict and Communication- Conflict Management
  • 1. Problem Solving
  • 2. Conflict Resolution Techniques
  • 3. Authoritative Command
- Organizational Communication
  • 1. Interpersonal Communication
  • 2. Barriers to Communication
  • 3. Communication Channels
Group Behavior and Team Dynamics- Group Structure
  • 1. Group Roles
  • 2. Formal Groups
  • 3. Informal Groups
- Decision Making
  • 1. Group Decision Techniques
  • 2. Brainstorming
  • 3. Nominal Group Technique
- Team Effectiveness
  • 1. Social Loafing
  • 2. Virtual Teams
  • 3. Group Cohesiveness
Organizational Culture and Change- Managing Change
  • 1. Resistance to Change
  • 2. Change Strategies
  • 3. Change Processes
- Organizational Culture
  • 1. Dominant Culture
  • 2. Ethics and Values
  • 3. Organizational Climate

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer

A) Problem, criteria, and alternatives
B) Stimulation, task, and skills
C) Situation, target, and perceiver


2. What is a disadvantage of group decision making?
Select one.

A) Groupthink
B) Felt conflict
C) Norm disintegration
D) Role disintegration


3. What is one of the six primary characteristics that define an organization's culture?

A) Political orientation
B) People orientation
C) Aggressiveness
D) Forecasting


4. What is a characteristic employed by transformational leaders?
Choose 1 answer

A) Intervenes only if performance standards are not met
B) Practices management by exception
C) Contracts exchange of rewards for effort
D) Provides vision and sense of mission and gains trust


5. A company is changing their work organization from employees working individually to the use of teams.
Which reward system could be used to foster long-term team effectiveness?
Choose 1 answer

A) Reward system that rewards only individual performance
B) Reward system that discourages collaboration by individuals
C) Reward system that recognizes only group activity


Solutions:

Question # 1
Answer: C
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: D
Question # 5
Answer: C

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