Salesforce Slack-Admn-201

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Salesforce Certified Slack Administrator Sample Questions:

1. An IT administrator at Watch Corp is responsible for launching Slack to the company. The security team has outlined the importance of keeping all applications on all devices updated to the latest version.
How should the IT administrator roll out Slack?

A) Send an announcement to the company, communicating the steps for how to download and update the Slack app, and outlining why it is important for the security team.
B) Install the Slack Desktop App to all of their employees' machines, allowing automatic updates.
C) Install the Slack Desktop App to all of their employees' machines, disabling automatic updates.
D) Propose that users only use Slack in a browser, so employees only have to worry about updating their browser.

2. You're an admin in your organization's external workspace primarily used for Slack Connect conversations.
You received several complaints about inappropriate messages from an external user.
Which step should you take to eliminate inappropriate messages from this user moving forward?

A) Mute the offensive user in each of the channels where they have membership using the channel Settings menu.
B) Remove the user from all of their channels in bulk using the External People menu.
C) Disconnect all shared connection points with the offensive user's organization using the Connections menu.
D) Encourage users who reported the messages to use the /leave slash command in each conversation with the offensive user.

3. You're an Org Admin for an organization with sales associates traveling globally.
You need to ensure Slack mobile access remains secure even if a device is lost or stolen.
What is the best option to increase the likelihood of keeping information on mobile devices secure?
(Select the best answer.)

A) Do not allow Slack app download on corporate mobile devices.
B) Turn on Mobile Session Duration to invoke an automatic logout from the Slack mobile app after a specified time frame.
C) Require users to sign out of Slack on their mobile device when it's not in use.
D) Require mobile devices to have a passcode.

4. You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?

A) Add members of the customer support team as App Managers under workspace App Management settings.
B) Add a Workflow creation policy to allow "Everyone, except Guests" to create workflows in your Enterprise Grid.
C) Enable a policy that allows any user role to utilize steps from installed apps when using Workflow Builder.
D) Enable Workflow Builder and webhooks in Workflow Builder.
E) Enable channel email addresses to forward support emails to their dedicated channel.

5. What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?

A) The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
B) The member would be automatically added to the new workspace and would be unable to leave.
C) The member would be automatically added to the new workspace unless it is a hidden workspace.
D) There will be no changes to the member's workspace list.

Solutions: