Avaya 37820X

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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. The Avaya Vantage"" K155 device has a telephony form factor. What does it mean to have a telephony form factor?

A) It must use a corded handset.
B) It does not Include a camera.
C) It includes traditional dial pad.
D) It does not have a touch screen.

2. In an IP Office environment, which two can be run on the Vantage device? (Choose two.)

A) IP Office Web Client
B) Avaya IX Workplace Client
C) Vantage Connect Client
D) Avaya Equinox Attendant

3. A customer wants the helpful tool that Is available to create marketing surveys In Avaya Contact Center Select (ACCS).
Which component Is used to create surveys In ACCS?

A) Proactive Outreach Manager
B) Orchestration Designer
C) Communication Control Toolkit
D) Outbound Campaign Management Tool

4. Currently a customer has an IP500 V2 Preferred Edition deployment with SIP trunks at their office, but they plan to have 10 employees for tech support to work remotely within the next month. All 10 employees must be able to access their extension simultaneously. They ask you If the IP Office has built-in functionality for this and whether that Is sufficient from a security perspective.
Which solution would satisfy the customer's need for remote employees and security, and which additional licensing (if any) is required?

A) The IP Office has a built-in SBC, and it is sufficient for security. The customer also needs 10 Teleworker licenses.
B) An SBCE is recommended and deployed with the IP Office. The customer also needs 10 Standard and Advanced Licenses for the remote workers.
C) The IP Office has a built-in SBC and firewall and It is sufficient for security. The customer also needs
10 Teleworker licenses,
D) An SBCE Is recommended and deployed with the IP Office. The customer also needs 10 Standard Licenses for the remote workers.

5. You have just completed a series of discovery conversations with a customer.
To summarize the results of your conversations, what would you create to show each of the customer contacts you met with?

A) A design diagram for each person
B) A single design diagram
C) An architectural diagram for each person
D) A single architectural diagram

Solutions: