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Oracle B2C Service Integration and Development 2021 Implementation Essentials : 1Z0-1034-21

1Z0-1034-21

Exam Code: 1Z0-1034-21

Exam Name: Oracle B2C Service Integration and Development 2021 Implementation Essentials

Updated: Aug 04, 2026

Q&A Number: 56 Q&As

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Oracle 1Z0-1034-21 Exam Syllabus Topics:

SectionObjectives
Topic 1: Development and Scripting- B2C Service scripting and APIs
  • 1. RightNow Object Query Language (ROQL)
    • 2. Connect PHP / APIs usage concepts
      • 3. Client-side and server-side extensions
        Topic 2: Data Management and Customization- Data objects and schema customization
        • 1. Data relationships and constraints
          • 2. Custom objects and fields
            - Business rules and automation
            • 1. Scripts and server-side logic
              • 2. Workflows and business rules engine
                Topic 3: Deployment and Troubleshooting- Configuration lifecycle management
                • 1. Diagnostics and logging
                  • 2. Migration between environments
                    Topic 4: B2C Service Architecture and Fundamentals- Oracle B2C Service (Service Cloud) architecture overview
                    • 1. Core components and data model
                      • 2. Agent Desktop and administrative interfaces
                        Topic 5: Integration Concepts- Integration approaches
                        • 1. REST and SOAP web services
                          • 2. Outbound messaging and event-driven integration
                            • 3. Middleware and third-party integration patterns
                              Topic 6: Security and Access Control- Authentication and authorization
                              • 1. SSO and identity integration concepts
                                • 2. Roles and profiles

                                  Oracle B2C Service Integration and Development 2021 Implementation Essentials Sample Questions:

                                  1. A developer wants to check all the widgets that are present on the home page of the customer portal. Which steps must be followed to initiate Widget Inspector?

                                  A) On the customer portal admin dashboard, go to Widget Info to find where the widget has been used on the customer portal pages.
                                  B) Use a WebDav tool to go into FileManager. Open the home.php file to check all the widget rn tags.
                                  C) On the home page of the customer portal, press "Alt + I" to initiate Widget Inspector.
                                  D) On the customer portal admin dashboard, click Widget Inspector to go to the customer portal and press
                                  "Alt + I."


                                  2. What two benefits are gained by using Message Bases to control page content in Customer Portal?

                                  A) less configuration
                                  B) one point of change for page content changes
                                  C) quicker site copies to different interfaces
                                  D) Automatic Language Translation!
                                  E) quicker initial page setup


                                  3. You have been tasked with building a customization that requires a set of five related custom objects. The requirement is for one custom object to be the parent object, which stores the main data record. The four other custom objects will be child objects, which store data related to the parent. When a record is deleted from the parent object, the related data from the child objects also should be deleted.
                                  Howwould you configure the custom objects?

                                  A) The child objects would need "aggregation" relationships between themselves, and an "association" relationship to the parent custom object.
                                  B) The main custom object would need to be manually configured with foreign key fields with the
                                  "cascade-delete" option set.
                                  C) The main custom object would need "aggregation" relationships to the child custom objects.
                                  D) The main custom object would need "association" relationships to the child custom objects.


                                  4. Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form inputwidget in the Oracle B2C Service customer portal?

                                  A) <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />
                                  B) <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />
                                  C) <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />
                                  D) <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />


                                  5. Your site has a custom object deployed under a package named ProductRegistration and the object is named RegisteredProduct.You are trying to create a new entry in the RegisteredProduct object from a custom model using ConnectPHP.
                                  Identify the correct code that will create the new entry in the RegisteredProduct object.
                                  A)

                                  B)

                                  C)

                                  D)

                                  A) Option A
                                  B) Option C
                                  C) Option D
                                  D) Option B


                                  Solutions:

                                  Question # 1
                                  Answer: A
                                  Question # 2
                                  Answer: C,D
                                  Question # 3
                                  Answer: A
                                  Question # 4
                                  Answer: A
                                  Question # 5
                                  Answer: D

                                  1Z0-1034-21 Related Exams
                                  1z0-1034-22 - Oracle B2C Service Integration and Development 2022 Implementation Professional
                                  1z0-1034-20 - Oracle B2C Service Integration and Development 2020 Implementation Essentials
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