Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 : PEGAPCDC86V1

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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank, a retail bank, wants to show home loan offers to customers who log in to their website. U+ Bank decides to use the Pega Customer Decision Hub.
What information does the U+ Bank website receive in response to the real-time container request by Customer Decision Hub?

A) Only the action name and description
B) Only the image location
C) Only the image location and its placement type
D) Only relevant action details and its treatment details

2. MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what do you configure to select the best offer from both groups based on customer behavior?

A) Ensure that the propensity is enabled in Arbitration tab.
B) Enable an action value in the prioritization formula.
C) Create an adaptive model rule at the Issue-level.
D) Create a prioritization decision strategy at the Group-level.

3. U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.

As a decisioning consultant, how do you implement the business requirement?

A) Add the risk segmentation rules in the Results tab of the scorecard rule.
B) Add a decision table to a decision strategy and reference it in the scorecard component.
C) Add a decision table to a decision strategy and pass the credit score as the parameter.
D) Add three contact policies that correspond to the three risk segments.

4. DRAG DROP
A financial institution wants to add a new tracking period to track its customers' response over 15 days in various channels. Once the response is tracked, they want to suppress the credit card actions if customers ignore it three times within 15 days.
Put the steps in the correct order to implement this task.

5. Myco, a telecom company, uses Pega Customer Decision Hub to present offers to qualified customers. The business recently decided to send offer messages through the email channel. The Design department has designed an email treatment which includes dynamic placeholders.
As a decisioning consultant, what do you use in order to test the visualization and the rendering of the email content, including replacing of the placeholders with customer information?

A) a list of customer email addresses from the Test Message tab
B) a seed list from the Test Message tab
C) schedule an outbound run with a limited number of customers
D) preview section from the email content editor

Solutions: