PDF Version DemoASQ CMQ-OE Certification Exam Structure and Guidelines
By and large, candidates have the option of sitting for the official exam in person or the computer-delivered test. The paper version is a four-hour exam comprising 165 multiple-choice questions that may be delivered in both English and Mandarin. On the other hand, the duration of the computer-delivered evaluation is 4 hours 18 minutes and it encompasses 180 multiple-choice questions. However, only 165 items will be scored and the remaining 15 will be not. It is also important to note that the computer-delivered exam is only conducted in English. Both versions are open-book exams and therefore candidates are permitted to take reference materials. ASQ does not have a predetermined passing score for the exam. The score varies each time a Body of Knowledge (BoK) is created and is determined through a procedure called “cut score study”, where a group of experts determines the passing score. More so, candidates are charged an exam fee of USD 568 whereas members of ASQ are charged only USD 468. If a candidate fails the exam, he/she can resit for the test at a retake rate of USD 368. All in all, the vendor provides a range of learning materials for candidates to prepare for the actual evaluation. These include study guides, textbooks, sample questions, etc.
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How much CMQ-OE Exam Cost
The price of the CMQ-OE exam is $568 USD.
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Future Career Prospects for Certified Professional
The Certified Manager of Quality/Organizational Excellence professionals are high in demand due to their immense knowledge and diverse skill sets. This prestigious certification will ensure a candidate outshines the rest and stands out from the crowd. More so, certified professionals are employed in various capacities including a quality manager, quality assurance manager, and quality auditor. They are also a few of the highly reputed professionals in the industry that take home a massive paycheck. According to PayScale.com, the average annual salary of a certified professional is roughly about USD 109k, which is considered highly attractive in today's corporate context.
Reference: http://asq.org/cert/manager-of-quality
ASQ CMQ-OE Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Organizational Leadership | 20% | - Leadership Principles & Techniques - Quality Culture & Behavioral Aspects - Performance Measurement & Management - Change Management - Employee Development & Engagement - Strategic Planning & Deployment |
| Topic 2: Management Planning & Measurement | 25% | - Cost of Quality (COQ) Analysis - Benchmarking & Best Practices - Business Performance & Data Analysis - Metrics & Performance Indicators (KPIs) - Project Management Fundamentals - Strategic Planning Tools (SWOT, Balanced Scorecard) - Quality Tools (QFD, CT Trees, FMEA) |
| Topic 3: Management & Communication | 20% | - Customer & Supplier Relationships - Marketing & Customer Satisfaction - Presentation & Meeting Facilitation - Negotiation & Conflict Resolution - Communication Methods & Barriers - Management Skills & Styles |
| Topic 4: Supply Chain Management | 15% | - Supplier Development & Quality Improvement - Logistics & Inventory Management - Outsourcing & Vendor Management - Supplier Performance & Monitoring - Supplier Selection & Evaluation |
| Topic 5: Quality Systems Development, Implementation, and Continual Improvement | 20% | - Auditing (Internal, External, Supplier) - Documentation & Control - Risk Management & Prevention - Process Improvement Methodologies (Lean, Six Sigma) - Continuous Improvement Tools (Kaizen, PDCA, Root Cause Analysis) - Quality Management Systems (QMS) & Standards (ISO 9000) |
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