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Peoplecert ITIL-4-HVIT

ITIL-4-HVIT

Exam Code: ITIL-4-HVIT

Exam Name: ITIL 4 Specialist: High-Velocity IT

Updated: Jul 30, 2026

Q&A Number: 113 Q&As

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Peoplecert ITIL-4-HVIT Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Enabling Resilient Operations10%- Problem management, service continuity, infrastructure and platform management
- Capacity and performance management, monitoring and event management
Topic 2: Enabling Valuable Investments15%- Prioritization and value assessment practices
- Strategic alignment, portfolio management, business case development
Topic 3: Enabling Co-Created Value8%- Relationship management, service design, service desk practices
Topic 4: Enabling Fast Development15%- Automation, cloud-native practices, and rapid deployment
- Agile, DevOps, and continuous integration/delivery practices
Topic 5: Enabling Assured Conformance7%- Information security management, risk management, compliance
Topic 6: Guiding Principles and Foundational Concepts for Velocity20%- Ethics, safety culture, lean culture, Toyota Kata
- Service-dominant logic, design thinking, complexity thinking
- Lean, agile, resilient, and continuous principles
Topic 7: High-Velocity IT Concepts and Digital Enterprise25%- Core terms: High-velocity IT, digital organization, digital transformation, digital technology
- Objectives of digital products: valuable investments, fast development, resilient operations, co-created value, assured conformance
- Alignment with four dimensions of service management, ITIL Service Value System, service value chain, and digital product lifecycle

Peoplecert ITIL 4 Specialist: High-Velocity IT Sample Questions:

1. Which high-velocity IT objective helps a digital organization to ensure that the risks it takes are aligned with the corporate direction?

A) Assured conformance
B) Valuable investments
C) Resilient operations
D) Co-created value


2. An organization is under constant pressure to release new software features. Shortcuts are sometimes used to introduce features, and incidents are often solved with workarounds. As a result, the product is becoming increasingly difficult to maintain.
Which is the BEST approach to take in this situation?

A) Implement a continual business analysis process
B) Adopt A/B testing
C) Move to a loosely coupled architecture
D) Allocate resources to reduce technical debt


3. A software development organization only has one design team that is capable of working in an iterative and flexible manner. There are many teams that can do routine software development.
Which project should be assigned to the iterative flexible design team?

A) A change to a finance application to support a new tax regulation
B) A mobile application to enable users to manage their finances
C) An update to an application with fixed deliverables in the contract
D) Control software that will be added to a washing machine


4. An organization that has been successful in the past is now struggling to succeed in a highly competitive industry. Customer expectations that are changing in unpredictable ways, and unclear user requirements, are making it difficult for the organization to decide a course of action.
Several conflicting approaches have been suggested.
In the context of the Cynefin framework, which approach would BEST enable the organization to progress?

A) Use safe-to-fail experiments to collect knowledge
B) Take quick action to stabilize the situation
C) Set clear objectives and apply proven best practices
D) Ask experts to analyse the options and provide a recommendation


5. What is the BEST way for a software development organization to encourage ethical behaviours?

A) By running workshops where people discuss scenarios that have ethical significance
B) By using machine learning algorithms to take decisions, instead of relying on people
C) By using agile methods to ensure people focus on the detail of each individual sprint
D) By defining policy that requires ethics to be considered by staff


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: A

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