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What is the duration of the ITILF Exam
- Number of Questions: 40
- Format: Multiple choices, multiple answers
- Length of Examination: 60 minutes
- Passing Score: 65%
Certification Path
There no prerequisite for this exam.
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The benefit in Obtaining the ITILF Exam Certification
- After completion of Exin ITIL Foundation Candidates receive official confirmation from Exin that you are now fully certified in their chosen field. This can be now added to their CV, cover letters and job applications.
- Organization owners invest a lot in their employees when it comes to their training with the goal of making them quicker, more efficient, and more knowledgeable about their role. Certified Professional will reduce the time he spends on tasks, meaning he can get more done this could help reduce company downtime when repairing faults on a system or fixing hardware problems.
- Becoming Exin ITIL Foundation means one thing you are worth more to the company and therefore more to yourself in the form of an upgraded pay package. On average, an Exin ITIL Foundation member of staff is estimated to be worth 30% more to a company than their uncertified professionals.
- Candidates will get in-depth knowledge by completing the courses along with the access to revision materials for 6 months upon completion means they will have a wider skill set when it comes to the various technologies and systems than an uncertified professional. Certified Professional in this particular skill set is 74% more efficient when it comes to completing their tasks in a timely well-executed manner.
- When Candidates applying for a job or looking to promotion in their current position, an Exin ITIL Foundation Certification in the field in which Candidates are applying will put you at the top of the list and make them a desirable candidate for employers.
BCS ITILF Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Continual Improvement | - Continual improvement model - Application of improvement in services |
| Service Management Concepts | - Key ITIL concepts and terminology - Purpose and value of service management |
| Key Practices & Lifecycle Activities | - Change enablement - Incident management - Service desk and support practices |
| Four Dimensions of Product and Service Management | - Organizations and people - Information and technology - Value streams and processes |
| ITIL Value System & Principles | - Service Value System (SVS) - Guiding principles |
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