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IBM Smarter Commerce Sales Mastery Test v1 Sample Questions:
1. The Smarter Commerce Collaboration Network supports what?
A) Transportation providers and partners.
B) Marketing programs.
C) Customer interaction regarding new products and concepts.
D) Internal product development processes.
2. Extended selling channels and brand experience include .
A) call center and physical stores
B) social integration, remote widgets, affiliates
C) web store, mobile store, kiosks
D) segmentation, promotions, targeting
3. What are Smarter Commerce 'Buy' Offerings focused on?
A) Visibility and optimization in the supply chain.
B) Buy online, pick-up in the store (BOPIS).
C) Customer buying patterns.
D) Effective 1:1 marketing to facilitate customer purchase decisions.
4. Which one of these software solution components providing business capabilities is
NOT part of the 'Service' Offerings?
A) IBM Case Manager
B) Retail Store Solutions
C) ILOG
D) Unica
5. One key capability required for effective service delivery scheduling is?
A) Cross-partner coordination/ management
B) Network optimization
C) Cross-docking to achieve supply chain service levels
D) Multi-channel selling
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
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