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Microsoft MB2-715

MB2-715

Exam Code: MB2-715

Exam Name: Microsoft Dynamics 365 customer engagement Online Deployment

Updated: May 28, 2026

Q&A Number: 92 Q&As

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About Microsoft MB2-715 Exam Questions and Answers

Microsoft Dynamics 365 customer engagement Online Deployment Exam Certification Details:

Books / Training81071: Deployment in Microsoft Dynamics 365
Duration120 mins
Exam Price$165 (USD)
Number of Questions45-55
Passing Score700 / 1000
Exam CodeMB2-715
Sample QuestionsMicrosoft Dynamics 365 customer engagement Online Deployment Sample Questions
Schedule ExamPearson VUE
Exam NameMicrosoft Certified Solutions Associate (MCSA) - Microsoft Dynamics 365

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High level topics covered by our practice test

This Web Simulator is for Candidates Consultants who implement, deploy, use, maintain, or support Microsoft Dynamics 365 in their customers' organizations. Candidates for this exam typically include network administrators, network managers, solution architects, functional consultants, partners, and project managers.

The Web Simulator will also help candidates to understand better the Dynamics CRM features and functionality using Microsoft Dynamics CRM 2016 Customization and Configuration creating a background in the business process as well as Microsoft Online Business Solutions.

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Microsoft MB2-715 Exam Syllabus Topics:

TopicDetails
Create a Customer Organizational Structure (25% - 30%)
Support the Microsoft Dynamics 365 client environment-Validate minimum browser requirements for devices utilizing the web interface to access Microsoft Dynamics 365, ensure client devices meet the minimum hardware specifications, support outlook integration by using Outlook or Outlook with Dynamics 365 App for Outlook installed, manage phone and tablet client environments
Deploy Microsoft Dynamics-Determine the proper edition of Microsoft Dynamics 365 suited for the client; determine the proper pricing, packaging, and subscription model based on the needs of the organizational environment; create a deployment plan to meet organizational considerations
Import data into the Microsoft Dynamics 365 environment-Design a data import plan, import data through supported methodologies, upload data from on-premises to Azure, manage large volume migrations with the Data Loader service
Manage the Microsoft Dynamics 365 environment- Sign-up and cancel subscriptions, manage users, configure SSO and AD synchronization within hybrid environments with Active Directory Federation Services (ADFS), configure administrative access, assign roles
Administer the Microsoft Dynamics 365 Environment (25% - 30%)
Deploy instances-Deploy appropriate number and types of instances for designated environments, deploy sandbox and production instances, configure and edit instance properties
Manage instances-Switch an instance, reset an instance, delete an instance, copy an instance, manage regions and multiple tenant environments, manage storage and resources, manage administrative email notifications
Manage updates-Design a Microsoft Dynamics 365 update policy; review, approve, and skip updates; schedule updates
Integrate Microsoft Dynamics with Other Applications (20% - 25%)
Integrate Microsoft Exchange, SharePoint, and OneDrive with Microsoft Dynamics-Configure Exchange server synchronization for incoming and outgoing traffic, manage folder based tracking flows, manage SharePoint integration, enable OneDrive for Business, configure control access and folder structure for SharePoint
Integrate other Microsoft Online Business Solutions with Microsoft Dynamics-Manage OneNote integration, manage Microsoft Social Engagement integration, manage Yammer integration, manage workspace collaboration with Office 365 Groups, manage and configure Delve integration
Integrate customized and third party applications with Microsoft Dynamics-Configure and manage app modules, create customized function apps with App Designer, create site maps by using Design App Mapper, obtain access to additional apps through App Source and Power Apps
Manage Microsoft Outlook and Mobile Environments (25% - 30%)
Integrate Microsoft Dynamics 365 with Outlook-Manage supported environments for Microsoft Dynamics 365 for Outlook, deploy Microsoft Dynamics 365 for Outlook through multiple methods, configure Microsoft Dynamics 365 for Outlook to connect to multiple instances, configure synchronized fields, perform basic functions using the Microsoft Dynamics 365 App for Outlook interface
Manage and configure mobile apps for Microsoft Dynamics 365-Configure Microsoft Dynamics 365 for phones express and newer Microsoft Dynamics 365 for Phones and Tablets, configure entities and security privileges, manage CRM forms and dashboards

Reference: https://www.microsoft.com/en-us/learning/exam-mb2-715.aspx

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