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Benefits Of The Microsoft Dynamics 365 Fundamentals Certification
Here are some of the key benefits that come with having a Microsoft Dynamics 365 Fundamentals certification:
With a certification from Microsoft, you will have more job opportunities because most organizations prefer to hire people who have this certification.
Increased Pay - When you have an online program that offers training for this exam, it will help you feel more confident in your ability to handle all that comes along with Microsoft Dynamics 365 applications, including things like finances and sales processes. This certification will also help you to improve your skills as well as knowledge when it comes to implementing Microsoft Dynamics 365 in different organizations so that you can use this technology effectively. To hone your Skills use our Microsoft MB-920 Dumps. It will also help you in getting trained in using Microsoft Dynamics 365 in a better manner so that you can get maximum benefit from it.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-920
Prerequisites for Microsoft MB-920 Exam
It's important to be familiar with the prerequisites before taking MB-920. The prerequisites will help you understand the topics covered in the test. Besides, they will also guide you on how to go about preparing for the exam.
- You should have some knowledge on how to use the PowerApps, Flow, Portal, and PowerBI.
- It is important to be familiar with the latest Dynamics 365 applications.
- Basic knowledge of how sales process is used for managing opportunities
- You need to have some experience in implementing Dynamics 365 Customer Engagement and Power Platform solutions.
- You need to have experience in using Azure Cognitive Services such as Text Analytics, LUIS, etc.
- Sales, Marketing and Customer Service
- Microsoft Dynamics 365 Customer Engagement Overview
- Finance and Business Intelligence
- You should have knowledge on how to use the Microsoft Dynamics 365 applications such as the Customer Service and Field Service.
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Microsoft MB-920 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Describe Dynamics 365 Supply Chain Management (25-30%) | |
| Identify core capabilities | - describe use cases and Supply Chain Management capabilities - describe available Supply Chain Management modules - describe options for integrating Supply Chain Management with other apps and technologies |
| Describe product management capabilities | - describe products and release products - describe product masters - describe product variants |
| Describe purchase and sales capabilities | - describe the process for creating vendors and purchase orders - describe the process for creating customers and sales orders - describe trade agreements and contracts - describe picking, packing, and reserving stock |
| Describe manufacturing strategies | - describe lean, discrete, and process manufacturing - describe bills of materials (BOMs), routes, and operations as they relate to production orders - describe master planning |
| Describe inventory and warehousing capabilities | - describe inventory journals - describe stock breakdowns - describe on-hand lists - describe warehouse components including locations |
Describe Dynamics Finance (25-30%) | |
| Describe Dynamics 365 Finance core capabilities | - describe use cases for legal entities - describe how Dynamics 365 Finance handles regional tax reporting requirements - describe accounting concepts - describe journaling concept |
| Describe general ledgers | - describe charts of accounts including main accounts, balance sheets, and income statements - describe financial dimensions and dimension set concepts - describe periodic financial processes |
| Describe accounts payables and accounts receivables | - describe core accounts payable components including vendors, purchase orders, and vendor invoices - describe vendor payments and settlements including three-way matching concepts - describe core accounts receivable components including customers, customer invoices, and free text invoices - describe credit and collection processes |
| Describe expense management, fixed asset management and budgeting | - describe cash and bank management concepts - describe expense management capabilities - describe fixed asset management capabilities - describe budgeting capabilities |
Describe Dynamics 365 Commerce (5-10%) | |
| Describe Dynamics 365 Dynamics 365 Commerce capabilities | - describe retail channels including call centers, Cloud Point-Of-Sale (CPOS), and Modern Point-Of-Sale (MPOS) - describe channel management concepts - describe Distributed Order Management (DOM) - describe product assortments |
| Describe product management capabilities | - describe customer loyalty concepts - describe how Dynamics 365 Commerce helps create personalized customer experiences and provide product recommendations - describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management |
Describe Dynamics 365 Human Resources (10-15%) | |
| Describe core capabilities | - describe workers and positions - describe compensation and benefits capabilities - describe compliance features - describe performance management capabilities |
| Describe personnel management capabilities | - describe self-service capabilities - describe leave and absence capabilities - describe employee training and certification features - identify integration options between Dynamics 365 Human Resources and LinkedIn |
Describe Project Operations (5-10%) | |
| Identify Project Operations capabilities | - describe project-based services and project types - describe project sales capabilities - describe project contract capabilities - describe project pricing capabilities - describe the project lifecycle including project invoicing and revenue recognition |
| Describe project planning and execution capabilities | - describe project planning, execution, and analysis capabilities - describe work breakdown structures - identify project features including contracts, stages, team assignments, and fixed price versus time and material estimates versus retainer contracts - describe project team management capabilities including allocation methods, resource scheduling, and skills - describe project schedule management capabilities including tasks, subtasks, assignments, and project plan management - describe project cost tracking capabilities including time and expense costs |
Describe shared features (10-15%) | |
| Describe reporting capabilities | - describe built-in reporting capabilities including workspaces - describe options for working with Finance data from within Microsoft Excel - describe options for analyzing data by using Power BI |
| Describe integration options | - describe Microsoft Teams integration capabilities - describe use cases for integrating with Microsoft Excel and Microsoft Word - describe options for managing documents by using SharePoint Online - describe email integration capabilities |
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