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HP Selling HP Supplies 2020 : HP2-I14

HP2-I14

Exam Code: HP2-I14

Exam Name: Selling HP Supplies 2020

Updated: Aug 28, 2025

Q&A Number: 36 Q&As

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HP Selling HP Supplies 2020 Sample Questions:

1. A potential customer has a reputation for being a strong leader in sustainability in their industry. How should you position Original HP toner cartridges for this customer? (Select two.)

A) Explain how HP calculates the amount of recyclable metal content in Original HP toner cartridges to determine the percentage of total recycled content.
B) Explain that 100% of Original HP toner cartridges contain between 5-45% post-consumer or post-industrial recycled content.
C) Use a search engine to show how other HP customers have maintained their sustainability service levels.
D) Original HP cartridges never go into landfills when recycled through the HP Planet Partners programs.


2. Which HP team educates partners on the correct use of HP's funds and rebates, checks for signs of Improper trade?

A) Customer Delivery Inspection (COI)
B) Compliance and Risk Management (CoRM)
C) Anti-Counterfeiting and Fraud (ACF)
D) Product Security Response Team (PSRT)


3. A customer tells you that they want to use re manufactured Ink cartridges in order to save money while protecting the environment. How should you respond to this customer?

A) Remanufactured ink cartridges can only be reused a few times before the recycled plastics break down.
B) Almost 90% of remanufactured cartridges end up in a landfill.
C) Remanufactured ink cartridges cost more in total cost of ownership (TCO) because their warranties cover fewer years.
D) Every remanufactured ink cartridge uses three times more water than an Original HP ink cartridge requires during the manufacturing process.


4. Customers and employees at an international enterprise consulting business share high-level security documents. The company needs to ensure that their printing system is not vulnerable to attacks in the data interface from the chip to the printer. How do HP printing supplies meet the requirements of this customer?

A) HP eliminates the possibility of malicious attacks in the data cycle by deploying whitelisting software in the toner cartridge.
B) HP ensures maximum data integrity by manufacturing its chips in secure facilities to help reduce the chance of malicious code entering the toner cartridge chip.
C) When designing and manufacturing printing supplies, HP uses general-purpose chips that are not targets of malicious attacks.
D) HP uses only certified distribution networks to ensure its printer supplies are tamper-proof during shipping and handling.


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: B

HP2-I14 Related Exams
HP2-I57 - Selling HP Lifecycle Services for Workforce Computing 2024
HP2-H86 - HP Managed Print Specialist Select 2019
HP2-H91 - Selling HP Workstations 2019
HP2-I08 - Implementing HP Command Center for HP Workpath app management 2020
HP5-C07D - Selling HP Workstations 2019 delta
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